Shipping&Delivery
Free shipping from our local U.S. warehouses is available on orders of $79 or more, shipped within the continental United States.
Please note: We currently ship within the United States only.
We are unable to ship to the following areas:
Alaska
American Samoa
Guam, Hawaii
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
Rhode Island
U.S. Virgin Islands
Armed Forces Americas
Armed Forces Europe
Armed Forces Pacific
British Forces
Domestic delivery typically takes 5–10 business days from the date of shipment.
If you don't see a shipping option at checkout, please contact our support team at service@ezvalo.com.
We ship orders on regular business days, Monday–Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day. We work with reliable carriers such as UPS, USPS, FedEx, and DHL, selected based on your destination, and all packages are securely sealed for transit.
Shipping Costs
Order Amount Shipping Fee
$79 or more Free
Under $79 Calculated at checkout
Please note: In the event of a stockout at your nearest warehouse, an alternate shipping rate may apply automatically to your order to fulfill it from another location. Please check the product page for the latest stock availability, or contact us at service@ezvalo.com.
Order Shipment Times
Most orders ship within 2–3 business days of payment confirmation, unless otherwise noted on the website at checkout or communicated to you by email in the case of a delay. Estimated delivery dates are provided for reference only and are not guaranteed. Orders may be delayed due to order verification or the timing of when the order was placed, and may be delivered in separate shipments. All purchases through Ezvalo.com are made pursuant to a shipment contract — risk of loss and title for items pass to you upon tender of the item to the carrier.
Order Verification
While we process your order, a customer service representative may contact you to verify your order and billing information. If we're unable to reach you, your order may be delayed. To help avoid delays, please double-check all information entered at checkout.
Inspecting Your Order When It Arrives
If your order ships via freight carrier, please thoroughly inspect your item before signing for the package. Before signing the bill of lading, we recommend you verify:
That you've received the correct item
That the packaging shows no damage beyond normal wear from transit — excessive damage may indicate the item was damaged during shipping
If your order is correct and in good condition, please sign for the package. If you did not receive the correct item or notice damage to the packaging, please refuse the package and email our customer service team at service@ezvalo.com. We'll provide instructions to get your order corrected.
Thank you for giving us the opportunity to serve you and for visiting our website. We're dedicated to providing 100% satisfactory customer service. If you have any questions, queries, or comments, feel free to reach out — we'll get back to you as soon as we can.