Free door-to-door shipping from local warehouses to multiple locations in the United States (Alaska, Hawaii, Puerto Rico) and Canada is available for orders over $99.99 Domestic shipping takes 3-5 days, depending on the destination.
The transit time of the international orders is 7-14 working days. If you can't see the shipping option at the checkout, please contact our support team via email service@ezvalo.com.
We ship orders on regular business days Monday - Friday (non-holidays). Orders placed on weekends will ship on the following business day. We use UPS, USPS, FedEx and DHL, to ship your orders very tightly sealed.
Shipping costs：
Product Type Order Amount Shipping Fee
Full-price Products ≥ $99 Free
Full-price Products < $99 $9.99
Clearance Sale Any amount $15.99
Please note : In the instance of a stockout, the international shipping rate will apply automatically to your order. Check the product pages for the lasted update on stock availability in your region or contact us on service@ezvalo.com.
Order Shipment Times:
Normally orders will ship within 2-7 business days of processing payment, unless particularly noted else where on the website, at the time order is placed, or you receive an email notice that an item in your order has been delayed. Any expected delivery dates that may be given are only estimates. Orders can be delayed due to verification or the time the order has been placed. Orders may be delivered in separate shipments. All purchases through Ezvalo.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon tender of the item to the carrier.
Products shipped via standard service are normally delivered within 7-14 business days after receiving the order.
Express (Ship to the US CA only) within 3-5 business days.
Order Verification:
While we process your order, you may be contacted by a customer service representative to verify your order and billing information after purchase. If you cannot be reached, your order may be delayed. The best way to ensure there is no delay on your delivery, double check all information you enter during checkout.
Inspecting Your Order When It Arrives:
If your order shipped via freight carrier, please thoroughly inspect your item before signing for the package. We recommend that you verify the following items before signing the bill of landing:
Make sure that you have received the correct item.
Check to make sure that there is not damage to the packaging. If there is damage more than normal wear and tear that occurs in transit, this could indicate that your item was damaged during shipping.
If your order is correct and is in good condition, please sign for the package. However, if you did not receive the correct unit or find damage to the packaging, please refuse the package and send email our customer service team at service@ezvalo.com. We will provide you with additional instructions to get your order corrected.
The United States, Canada, Germany, the United Kingdom, and EU countries are all covered by this shipping policy.
EZVALO
Thank you for giving us the opportunity to serve you and for visiting our website. We dedicate to providing positively 100% satisfactory customer service. If you have any questions, queries or comments feel free to drop us a line and we will get back to you as soon as we can. If you have any questions, please feel free to consult us, the following is our contact information:
For Business:
Email: service@ezvalo.com
Hours: 9:00 am – 5:00 pm CST ( Monday through Friday )
Company address: 418 Des Voeux Road West, Unit 1102, 11/F Pacific Plaza, Shek Tong Tsui, Hong Kong Island Hong Kong SAR
For Partnership:
Email: wholesale@ezvalo.com
Hours: 9:00 am – 5:00 pm CST ( Monday through Friday )
Office：Room 606, Building 4, 1970 Science and Technology Town, Longhua District, Shenzhen City, Guangdong Province